Terms & Conditions

Terms and conditions apply to any of our vessels in 2013 and 2014

Inclusions :

• Return transfers to/from the airport to the vessel or from/to any hotel and the airport the day of embarkation or disembarkation, within a distance of 20km
• Accommodation with A/C in twin or double bed cabin with en-suite showers and toilet. (An additional 50% will apply for single supplement)
• All meals and drinks while on board (excluding wine and Spirits)
• Air-nitrox 32% Tanks, weight belt and weights and complete dive gear (3 or 5mm wet suit, regulator, bcd, fins, mask and dive computer)
• FOC pony bottles
• FOC torches
• Cruise director
• Experienced Dive Guides, with a maximum of 4 customers per guide
• Unlimited daytime diving and night dives (schedule permitting)
• National Park entrance fee and government taxes
• All vessel port and harbour fees
• Land tours and group activities organized by Dive Damai
• Laundry
• Complete dive gear: BCD, regulator, 3 or 5mm wet suit, mask, fins and computer: AVOID PAYING EXCESS LUGGAGE!!
• Unlimited spa treatments

Not included :

• Travel insurance
• Dive insurance: compulsory
• On-board telecommunications
• Crew gratuities
• International and domestic air, land, sea transportation, and excess baggage
• Visa, hotels and food ashore before and after the cruise
• Vip service at the airport

Reservations :
All reservations must be made with Dive Damai by electronic mail or facsimile transmission. All prices published on the web site or printed in the brochure are cash USD. 

Rates :
For both, individuals or full boat charter please refer to schedule and rates. Rates are per person and night and are calculated for a currency exchange between 1USD= IDrp 8,500-IDrp 12,500. should the exchange rate fall below these parameters, Dive Damai has the right to ask for a compensation and/or will return some money should the rate fall above these circumstances
The total of all payments submitted to Dive Damai bank account must be net in the full amount as stated on the invoice. No Bank transfer commission will be assumed by Dive Damai.

A 3,5% fee will be applied to all credit card payments. On the vessel we accept all major credit cards.

Short notice bookings:
Full payment will be required if the booking is made less than 90 days before departure

Deposits :
For individuals:
A deposit of 25% per person to be made effective to Dive Damai no later than 10 working days after the date the reservation is made.
Dive Damai reserves the right to offer the berths to another client should the deposit not arrive by the stated date. 
Full payment must be completed 90 days prior to departure.
If the payment is not fulfilled, Dive Damai will proceed to cancel the booking according to the cancellation policy stated on this website 
For single occupancy, please contact the office.
Full boat charter:
Any schedule can be booked as a full boat charter. Possible changes in the dates or itinerary should be discussed in advance with Dive Damai and a relocation fee may apply

10% of the total must be paid within 10 working days following the booking.This amount is non refundable

40% of the amount due must be paid 180 days prior to departure. This amount is non refundable

The total remaining amount has to be paid 91 days prior to departure.

Changes :
Individuals:
Should the reservation be altered 90 days or less before departure, 20% of the total invoice will be applied to cover administration costs

Full boat charter:
Changes in the number of passengers will only be accepted between 180 and 90 days prior to departure.

Cancellations :
All cancellations made by the Guest/Agent will be done by registered post, facsimile transmission or electronic e-mail.

Individuals:
The operator reserves the right to charge an alteration or cancelation fee of USD500 per passenger for any cancealtion or amendment made 180 prior or more the day of departure.

 A cancelation fee, of the equivalent to a 15% of the total invoice, will be applied if the cancelation is made between 180 and 91 days prior the date of departure

 No cancelation or alteration will be accepted 90 days or less from the day of departure

Full boat charter:
No money will be refunded for any full boat charter bookings

Changes in Brochure :
Dive Damai reserves the right to alter the prices printed in the brochure or any price list due to special circumstances. Nevertheless, the invoice of any already confirmed booking will never be altered. Dive Damai will inform all agents and publish the new rates on the web site. The day the booking fee is received will be the starting date of the contract.

Alterations and cancellations made by Dive Damai :
Dive Damai reserves the right to alter the itinerary or given services due to unforeseen or unavoidable circumstances. Dive Damai will inform the agent and client at the earliest possible convenience of such alterations, as well as any consequent changes to the price. Dive Damai will provide all necessary effort to offer clients a valid alternative.

Dive Damai reserves the right to cancel a trip due to unavoidable causes and will contact the agent or customer at the earliest possible convenience. In the unlikely event of such a case, Dive Damai will provide another available date or will refund the total amount. If circumstances (e.g weather conditions etc) force Dive Damai to alter the itinerary and the quality of the trip is affected, Dive Damai will compensate the difference between the offered trip and the actual trip.

In case of Force Majeure (natural disasters, epidemics etc) or unavoidable acts of man (war, riots etc) Dive Damai reserves the right to cancel the trip and offer a different date to the customers at the earliest possible time.

Dive Damai reserves the right to cancel a booking if any unreasonable or unlawful act on the customer's part gives justifiable cause to do so. In such instances, Dive Damai will refund any payments already made.

In the event of the cancellation, Dive Damai will not be responsible for additional expenses incurred by trip members.

Disclaimer:
Dive Damai will not be responsible for any loss or damage to the guests' personal belongings.

Insurance:
It is recommended that all customers purchase travel insurance and trip cancellation insurance.